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OFFICE OF ADMISSIONS

#2 Issuance of Diploma (Second Copy)

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(For lost diploma)

Office or Division	Office of Admissions
Classification	Highly Technical
Type of Transaction	Government-to-Citizens (G2C)
Who may avail	Graduates / Inactive Students / Authorized Representative
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished request form		https://oad.clsu2.edu.ph/services/online-procedures/
Proof of Payment/Bank Deposit Slip		Requesting Party/Bank
Passport-sized ID picture with name tag (if for board examination)		Requesting Party
Authorization letter (if representative is sent)		Requesting Party
ID or equivalent document		Requesting Party
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Visit the CLSU Office of Admissions webpage at https://oad.clsu2.ed u.ph/services/onlin e-procedures	None	None	5 minutes	None
2. Click online procedure specifically item No. 12 (Procedure for Processing Requests of Frontline Services).	None	None	30 minutes	None
3. Accomplish the form and be sure to attach/upload the required documents	3.1Acknowledges the receipt of the request through email. 3.2 Retrieves academic records for verification 3.3 Prepares and processes the Diploma 3.4 Notifies the client once the requested document is ready for release	PhP 300.00 None None None	5 minutes 1 Hour 19 days 5 minutes	Registrar II Admin. Assistant I Admin Aide VI, Registrar II, Dean of Admissions, Dean of Concerned College, Board of Regents Secretary, University President Registrar II
4. Claims the document	4.1 Arranges the schedule of release (day and time) if for personal pickup 4.2 Sends the document to a designated courier service when a prepaid pouch is preferred	None Depends on the courier service	2 hour 2 hours	Registrar II Registrar II
TOTAL		PhP 100 per page	19 days, 5 hours and 45 minutes

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